abcworldnews:
Would you adopt Kitler?
The Daily Mail:
An abandoned kitten is struggling to find a loving home because her unusual markings bear an uncanny resemblance to Hitler.
The six-week-old cat - abandoned at the roadside - earned her name ‘Kitler’ because the distinctive black patch on her top lip looks like the Nazi leader’s moustache.
Staff at the animal shelter where Kitler is being looked after say hundreds of people visiting the centre have ignored her and chosen more conventional looking kittens instead.
Like most people I deal with some sort of ‘customer service’ on what seems like an almost weekly basis, whether it be for a billing or shipping issue on an account or to get something fixed that is broken.
Over the past couple of years I have started to see a troubling trend when it comes to service and only a few gold star performances. What ever happened to the old saying “the customer is always right?” Here are two companies that understand customer service and satisfaction and how I think they’re making it work.
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Ah…the power of the internet and google!
Father delivers baby using instructions found with Google
The girls at the Pavilion Club at Fenway are awesome! Bday cake and a candle. Thanks Amanda & Diane!
