July 2011
1 post
January 2010
1 post
8 tags
Customer Service: Turn A Nightmare Into A Dream
Like most people I deal with some sort of ‘customer service’ on what seems like an almost weekly basis, whether it be for a billing or shipping issue on an account or to get something fixed that is broken.
Over the past couple of years I have started to see a troubling trend when it comes to service and only a few gold star performances. What ever happened to the old saying...
December 2009
2 posts
4 tags
The Upside of Rejection
bijan:
This morning I was thinking about rejection.
On my way to the office I happened to pass by a former building owned by NYNEX.
Back in early 1991, just months before I would graduate from college, a number of my classmates were getting jobs at fancy big companies in Boston.
Others were going to wall street.
I wanted to do something in the computer industry. And I thought I would stay in...
Google →
Ah…the power of the internet and google!
Father delivers baby using instructions found with Google
October 2009
1 post
September 2009
7 posts
5 tags
Making Sense Of Social Media →
Some answers about what social media is, where it came from and who’s using it.
Youth On Twitter →
Worth a read… some great points here about who’s using twitter and internet safety.
WOW: Twitter to Raise $100 Million in New Funding →
This is amazing — and to think, Twitter still doesn’t have a real business model. It will be fun to see how they generate so much revenue.
3 tags
Trapped Girls Updated Facebook Status Instead of... →
mashable:
Too much social media can be a bad thing. Two girls lost in a stormwater drain in Adelaide, Australia, updated their Facebook status instead of calling emergency services on Sunday…
5 tags
7 tags
Why You Might Want To Know Your Neighbors
The tragic crash of Continental flight #3407 just outside of Buffalo, NY in February pointed out something that is becoming all too familiar in our society, and it has nothing to do with the plane. It proved that in this day and age, nobody even knows who their neighbors are.
Did you see any of the interviews from the first few hours after the crash? I saw more than a dozen with...
2 tags
What Your Music Says About Your Personality
I have heard the question asked several times: Does your love of rock music, country or classical paint a picture of who you really are?
A world-wide study published by BBC.com in September 2008 concluded that your music tastes and personality are closely linked. However, some of the findings may surprise you. If you always thought that somebody who listens to loud heavy metal is violent or even...
February 2009
1 post
4 tags
Stumbling On To Free Money In A Poor Economy
This is a post from my prior blog that people enjoyed. Originally posted 2/9/2009.
UPDATE: He continued his treasure hunt for another couple of days and has made more than $40!
I had to laugh at one of my friends this weekend. Walking down the street in Boston, he saw something shiny sticking out of the melting snow bank beneath a parking meter. It turned out that there were three or for...